WHO WE ARE
As two people who have grown up with strong ties to the food industry, starting our own food business was somewhat inevitable. We are proud to be a family-owned business, and we treat both our customers and our Burger Masters as part of our family. We believe in creating a friendly and inclusive atmosphere where everyone feels welcome and valued.
Our company values include integrity, teamwork, continuous improvement, and a passion for excellence. We are dedicated to exceeding our customers' expectations on our three key priorities - Quality Food, Exceptional Service and Impeccable Cleanliness - every single visit.
As we continue to expand, we remain committed to our mission of providing fresh, delicious food and exceptional customer service. We believe that by staying true to our values, we can build a successful business that makes a positive impact in the communities we serve.
From our fresh, juicy beef burgers to our succulent grilled chicken burgers and handmade veggie burgers - not to mention our fresh toppings, quality cheeses, buns and sauces - every bite is full of flavour!
Our fries are more than just an afterthought. Using locally sourced farm potatoes, we freshly hand-cut in-store daily and fry in groundnut oil, which is cholesterol- and trans-fat-free.
At Urban, you customise your burger to your liking. We offer a wide selection of fresh, quality toppings at no extra cost, giving you hundreds of possible combinations to create your unique tasting burger.
The customisation doesn't end there - with our signature Coca Cola® freestyle machine in every store, you have access to over 125 drink choices. Don't fancy a soft drink? No problem - enjoy a refreshing ice-cold beer or a thick, freshly prepared milkshake along with your burger instead.
Always fresh, always delicious!
Zerin & Mehmet Kent, Co-founders of Urban