safety first...

Throughout the COVID-19 crisis, we have followed Government guidance and applied our own safety measures to ensure the wellbeing of our customers and our team members. For us, your safety comes first! Here are some of the steps we are taking as a business to protect our community.

Cleaning & Sanitisation

We have always made cleanliness and hygiene a priority at Urban, as we believe good food comes from clean, safe kitchens. We have now introduced more frequent cleaning protocols to ensure disinfection and sanitisation throughout the day.

Safety Screens

For the safety of our team members and our customers, we have installed screens at all order and collection points.

Face Coverings

We recommend that our guests continue to wear face masks where possible to help keep our team and our other guests safe.

Social Distancing

We encourage all guests to continue to maintain a reasonable social distance during their visit.